This position reports to the Manager of Borrower Services and is accountable for providing support to the librarians and for the management of the Borrower Services Department during hours when librarians are not available. This position is also responsible for opening and securing the library at closing and general monitoring of the facility. This is a 12-month, 35 hour a week position. This position has non-traditional hours: Sunday through Thursday 5:30pm-1:30am during the academic semester. Finals periods, winter intersession and summer schedules are variable according to academic sessions and library hours. | |
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| Principal Accountabilities | • Providing basic patron assistance in the absence of librarians through face to face and digital methods, library systems and electronic and print information resources. • Effectively working with a diverse population of faculty, staff, students, and community members. • Providing accurate and timely administrative support to the librarians. • Maintaining print and electronic reserve readings using the library’s integrated library system. Includes document scanning and physical and digital organization of documents and books. • Providing basic troubleshooting of equipment such as copiers, microfilm readers, printers, scanners; assisting library users with MS Office suite and other software packages. • Supervision and training of Borrower Services student employees. • Processing Interlibrary Loan requests. • Promoting library materials and services via digital signage, social media, and more. • Assisting other library departments as needed. • Attending department and library staff meetings. • Performing other related responsibilities as assigned. |
| Qualifications | The ideal candidate will have experience working with library systems and materials, including print and electronic resources and the ability to develop credibility and trust with a wide range of constituent groups to be a successful resource to the Bryant campus community, students and families. Requires strong written and oral communication skills, the ability to work independently, and take initiative in a high-touch customer service environment and the ability to handle multiple priorities. Previous experience supervising student assistants or staff is required. A Bachelor’s degree is strongly preferred. Certain requirements are subject to possible modification to reasonably accommodate individuals with disabilities. |
| Working Environment | Bryant University recognizes that its position as a leader in higher education is greatly determined both by the diversity of its campus community and its intellectual endeavors. Its commitment to link academic and social diversity for the benefit of the learning and living environment reflects its belief that excellence and diversity are mutually reinforcing objectives. We are committed to building an equitable and inclusive campus community, one that values individual difference and fosters greater understanding of the many facets of diversity and other distinctive characteristics that make us different. We encourage applications from candidates with an appreciation for and understanding of diverse backgrounds and experiences. Learn more about our ongoing commitment to building a community of inclusive excellence. |
Link to apply: https://employment.bryant.edu/postings/2808