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Information Services (Reference) Supervisor

Springfield City Library

public library system

Application Deadline

Apply By Mar 13th, 2022

Wages

$61,487.00 to $61,488.00 per Year   Calculate

Location

Springfield, MA

Hours

37.50

MLS

Required

Minimum Education

Master's Degree

Library Experience

Required

Supervisory Experience

Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.
Job Description

This full-time, 37.5 hours/week job is based at the beautiful Central Library. The Supervisor works collaboratively with the Manager of Adult & Youth Information Services and a team of seven librarians. The Supervisor is responsible for overseeing the daily operation and scheduling of the adult reference desks at the Central Library, and they assist the Manager in planning system-wide adult services goals and activities.

The Supervisor provides reference and reader's advisory service at the Central Library in person, over the telephone, through email, via chat, or other emerging technologies; supervises reference staff, assists the Manager in recruitment, training, professional development, counseling, evaluation, and coaching of staff; has collection development duties including reference materials (print and electronic) and government documents for the Central Library; participates in development, delivery, promotion, and evaluation of adult programs; and assists in writing and implementing grants as assigned. 

We’re looking for candidates with a Bachelor’s degree and completion of an American Library Association accredited Master of Library Science. Preferred: Five years of experience in a library environment, including two years of supervisory experience. Thorough knowledge of information provision theory and practice. Specialized knowledge of various reading interests. Ability to demonstrate vision, strategic thinking, collaboration and inclusive leadership skills; flexibility and adaptability, and a willingness to embrace and drive change. Excellent interpersonal and communication skills. Creative problem solving skills. Demonstrated proficiency with emerging technologies, social networking tools and mobile applications.

Benefits & Additional Compensation Info

Generous benefits package available after 6 month probationary period.  Thirteen paid holidays annually available immediately.  

Additional Info & Requirements

See more information about working for Springfield (MA) City Library here.

The City has a residency requirement. New hires must be residents of Springfield within one year of the date of hire, and maintain city residency. The annual salary for this challenging and rewarding job is $61,488, with a generous benefits package available after a six month probationary period. When you apply, please include a cover letter so we can get to know you.

The Community

The Central Library is a lovely century-old building with a large Community Room for programming and performances. Our neighborhood includes the Springfield Museums, many apartment blocks, and Downtown Springfield. See inside, and get to know more about our beautiful city: Get to Know Springfield  Springfield's New Wave  The Right Combination  My Beloved Springfield .  then apply by Sunday, March 13, 2022. 

Our community is made up of over 154,000 residents from diverse backgrounds, predominantly Latinx, African Americans, and White folks, plus many new Americans. It is a young population, with a median age of about 32, and a burgeoning entrepreneurial movement. Over 57 languages are spoken in the public schools.

HR Info

Jean Canosa Albano

Assistant Director for Public Services

jcanosa@springfieldlibrary.org

Posted Mar 10, 2022