Head of Branch Services
Mesa County Libraries
This job is more than 3 weeks old or the application deadline has passed.
Job Description
KEY COMPETENCIES:
Leadership
Articulate a compelling vision of high-quality branch services; establish direction for the branch managers; coach direct reports on enhanced performance development; hold direct reports accountable for achieving library-wide goals; and, assess progress in goals and adjust as necessary.
Adaptability/Flexibility
Show enthusiasm and ask questions when implementing a new process; recommend strategies to improve services; fill in staffing absences as needed; and, accept new policies and procedures and communicates them to direct reports in a positive manner.
Confidence
Participate as a regular contributor in discussions during meetings; advocate for areas of direct responsibility; address personnel issues in a timely manner; establish and maintain relationships with staff members throughout Mesa County Libraries; and, establish and maintain relationships with community members
People Skills
Communicate effectively by listening and speaking in a respectful manner; build relationships and establish rapport with other staff members, and consistently demonstrate traits of emotional intelligence such as self-awareness, self-management, social awareness and effective relationship management.
Collaboration & Influence
Meet regularly with those in functional relationships; work across departments to offer library services and programs that meet community needs; ensure that procedures district-wide are consistent and allow for excellent customer service; Library Assistants are routinely scheduled to work at different locations and work together as one big team; the branch staff members know and feel they are part of what is happening district-wide.
Strategic Orientation
Prioritize and schedule resources according to actual need/demand; mentor, coach and recommend training for staff that helps them grow within their job and beyond; anticipate opportunities and threats with a thought-out plan and action; assist other managers in meeting their objectives; and, take on projects for the library that are not directly tied to branch activities.
ESSENTIAL FUNCTIONS:
Supervise Staff
Develop direct reports with coaching and ongoing training opportunities. Provide feedback on an ongoing basis and evaluate annually. Hire and train new staff to be able to accomplish assigned objectives. Address employee performance problems in a proactive direct manner.
Oversee Branch Operations
Schedule personnel and resources, organize and establish branch priorities, and coordinate branch activities for optimum patron benefit. Work with staff from the Central Library to coordinate library programs and services so that patrons throughout Mesa County receive consistent high-level service. Work closely with organizations and personnel that host branch libraries to best provide library service in the community. Prepare and administer a budget for capital and supply purchases to meet goals and objectives of the branches.
Management Team
Participate in the Library District’s management team. Work with other managers to develop needed policies and procedures for the library, and interpret these for staff and patrons. Serve as an example for all staff in providing library service and communicating expectations. Actively participate and contribute to various library committees and activities
Performs other duties as assigned or requested – To perform additional duties as opportunities arise that assist the Library in achieving specified goals and objectives.
Additional Info & Requirements
See full vacancy posting at www.mcpld.org for other requirements
The Community
The Mesa County Libraries, based in Grand Junction, Colorado, seek a proactive, dynamic individual with exceptional people skills and at least three years of supervision and management background to lead our customer-oriented Branch Services team. Major areas of responsibility include supervising branch managers, overseeing the operation of our seven branch libraries, and serving on the library’s management team.
Mesa County serves as a hub on the Western Slope, where we enjoy natural beauty, temperate weather, exhilarating outdoor adventures, and charming downtown life in Grand Junction, Fruita, and Palisade. See: http://www.visitgrandjunction.com.
Join our friendly team of 65 staff members and help lead the charge to build and expand our branch libraries. Our new strategic plan expands services and provides expert assistance by stimulating the curiosities of new and existing library users. We serve a growing community of 140,000 people.
This high-energy position requires excellent collaborative communication skills and the ability to innovate and lead change. A Bachelor’s degree is required. Master’s degree in Library & Information Science is desirable; on-going training is essential. A full vacancy posting is on our website at www.mcpld.org; click on About the library/Jobs.
We offer a creative and friendly environment, excellent benefits and a progressive wellness program. Send résumé, cover letter, and completed MCPLD application by 5:00 p.m.,Wednesday, November 12, 2008 to Barbara Burr, Human Resource Director, Mesa County Libraries, PO Box 20000-5019, Grand Junction Colorado 81502-5019.
If you are attending CAL and would like to meet Eve Tallman, Library Director or Shana Wade, Head of Public Services email Eve at etallman@mcpld.org or Shana at swade@mcpld.org.
Posted Oct 13, 2008
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