ESSENTIAL JOB FUNCTIONS: Works under the direction of the Deputy Director of Libraries to manage the overall administrative operations of assigned agencies (region). Leads regional efforts to promote the Library’s policies, goals, and objectives. Participates as part of Leadership and Regional Management teams to formulate and implement Library standard operating procedures, policy, goals, and strategic plans. Supervises agency managers to facilitate growth, development, performance, and productivity. Manages assigned agencies in terms of overall performance, service patterns, work output, and system efficiency. Administers and/or makes recommendation on regional personnel matters affecting subordinates to include; providing work direction, assignment of duties, interviewing, hiring, training, performance management, supervision and disciplinary processes. Monitors the physical condition and security of interior and exterior public areas, and maintains safety and cleanliness standards. Submits reports of impairment, damages, safety, cleaning, maintenance, and security concerns. Participates on or chairs library or other City or community committees, councils, boards, and task forces to identify needs in the community and potentially identify opportunities for service and collaboration. Initiates inter-region and inter-agency cooperative efforts to support and enhance operation and service. Develops, implements and oversees new services, innovations, concepts, and techniques to improve the quality, productivity and variety of library services. Performs research, designs measurement tools, and conducts user studies to determine the efficiency of library services versus customer demand and to ultimately improve customer service. Prepares, creates, and submits various reports and records as required. Collaborates in partnership with Friends of the Library, the Library Foundation and other community groups to collect demographic information to enhance community engagement. Participates in professional and community organizations to market library services and benchmark information related to future service improvements. Visits and attends various library and other locations around the City for meetings, workshops, and training seminars. Participates on or chairs library or other City or community committees.
OTHER FUNCTIONS:
Performs additional functions (essential or otherwise) which may be assigned.
TYPICAL PHYSICAL DEMANDS: Requires ability to effectively communicate, verbally and in writing with management, staff, employees, volunteers, media, community leaders, city officials, and the general public. Requires the ability to operate a company vehicle to travel to meetings throughout the City. Requires the ability to use photo equipment, a computer, copier, telephone and other office equipment. Requires the ability to lift 40 pounds without assistance.
TYPICAL WORKING CONDITIONS: Work is performed in an office environment. May travel to various meetings and events throughout the City. May be required to possibly work nights/weekends and/or working outdoors in all types of weather.
MINIMUM QUALIFICATIONS: Master’s degree in Library Science from an ALA accredited library school or master’s degree in Business Administration, Public Administration or related field and six (6) years of experience in library operations with four (4) of the six (6) years in a managerial or supervisory capacity; or any combination of experience or training which enables one to perform the essential job functions. Must have and maintain a valid driver’s license as a condition of continued employment. Experience in a large public library agency preferred.
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