Rhode Island College invites applications for the full-time position of Interlibrary Loan Assistant. This is a continuing 35 hours/week calendar year position.
The Interlibrary Loan Assistant assists the Interlibrary Loan (ILL) Services Supervisor and supports the operations of the Library’s Interlibrary Loan department. Primary responsibilities include processing lending requests through retrieval of materials, accurate scanning of books, journals, and microfilms, retrieving electronic documents from databases, and shipping and receiving of incoming and outgoing mail. The ILL Assistant performs all the daily functions of ILL in absence of the ILL Supervisor. Other responsibilities include processing library mail and packages. This position is cross-trained to provide support for Borrowing Services unit.
Work Hours: Monday-Thursday 2:15-10:15PM and Friday, 9:15AM-5:15PM; summer and break hours vary.
Essential Duties:
- Processes lending requests on a daily basis using Tipasa
- Retrieves articles from databases, pulls journals and microfilm to scan articles for electronic delivery to borrowing libraries
- Pulls books from the collections and packages for shipment to other libraries
- Receives incoming mail and packages and delivers to appropriate library departments
- Tracks and maintains interlibrary lending statistics and produces reports upon request
- Provides backup to Interlibrary Loan Services Supervisor for borrowing requests
- Provides training and direction to student assistants
- Provides backup of Borrowing Services desk
- Contributes to the Department’s with a positive, pleasant, and user-focused customer service, conveying commitment to diversity, inclusion and cultural awareness.
- Meets with the Interlibrary Loan Services Supervisor and/or Assistant Director of Access Services on a regular basis and attends the Departmental staff meetings.
- Participates in job-related professional development activities.
- Participates in Library-wide and Helin Consortium committee and task force work as appropriate.
Required Skills, Knowledge, and Abilities
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Ability to learn software used in a library
- Accuracy and attention to detail
- Ability to work independently and as a team member
- Ability to work in a diverse environment and be customer service-oriented in working with patrons and other library staff
- Excellent time management and organizational skills; adaptability and flexibility
Required Education: Bachelor’s Degree from an accredited four-year institution.
Required Experience: One year of library experience
Preferred Qualifications:
- Experience in an academic library
- Experience working with integrated library systems
- Experience working in ILL/Document Delivery/Resource Sharing department
- Bilingual
Proposed Starting Salary: $42,500
For a full job description, which includes additional responsibilities and requirements for the position and application procedures, see https://employment.ric.edu/postings/6205.
Candidates must apply on-line, using Rhode Island College’s PeopleAdmin Applicant Tracking system.
As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.
www.ric.edu
Rhode Island College is a regional comprehensive public college that serves approximately 6,400 undergraduate, graduate and doctoral students through its five schools: the Faculty of Arts and Sciences, the Feinstein School of Education and Human Development, the School of Business, the School of Nursing and the School of Social Work. Established in 1854, we are Rhode Island’s first public institution of higher education.
The college is located on a beautiful 180-acre suburban campus in the vibrant city of Providence, and has satellite locations at the Rhode Island Nursing Education Center in Providence’s Innovation District and the Rhode Island College Workforce Development Hub in Central Falls, RI. We are known throughout the Northeast for high-quality academic programs, small class sizes, personalized, hands-on learning experiences, world-class faculty, and high value compared to other four-year institutions.