INFORMATION SERVICES LIBRARIAN (PT18 hr/wk)
Every week: Mon 9-3 and Fri 10-4
Alternating: Tues 12-6 with Sat 10-4
This position reports to the Senior Information Services Librarian and is responsible for providing responsive and effective circulation and research support across all aspects of Information Services operations. A key role on the library’s information services team, this position is accountable for activities related to both Circulation and Reference operations within Technology & Information Services Department, including borrower services, interlibrary loan, collection development, reference, instruction, and outreach. The incumbent is expected to deliver point-of-need assistance to library customers and visitors, including technology support and troubleshooting in a fast-paced downtown library setting.
Primary Duties & Responsibilities:
Provide Adult reference and reader’s advisory services to library customers
Effectively assist with all Information Services operations, circulation and patron database, delivery, stacks maintenance and inventory control, information commons and study space management, technology loans, printer management and other services.
Contribute to the library’s circulating collections through the selection, analysis, upkeep, and weeding of material in targeted areas.
Assist library customers with accessing and using statewide online and digital resources
Provide effective virtual and in-person circulation and reference services using appropriate information resources.
Create and present library programs in partnership with the Education department, Exhibitions & Programming, and other PPL departments and partners.
Participate in library marketing, including book display merchandising, blog posts, digital signage, website and social media contributions.
Resolve library customer problems with patience and diplomacy and ethically handle sensitive library customer and department information.
Work collaboratively with Information Services team members to assess department policies and procedures and assist with department documentation
Support and practice PPL’s stated values and demonstrate and share PPL’s commitment to being an all inclusive organization, including full participation in the implementation of PPL’s diversity, equity, and inclusion roadmap.
Check email daily and respond to emails in a timely manner.
Willing to work evenings and weekends as required.
Cultivate and maintain relationships with community partners, members, and organizations.
Contribute to special projects, library-wide initiatives, and sponsor changes and improvements.
Participate in Library’s data collection and analysis efforts.
Collaborate with External Relations to ignite and activate a community of support for PPL and to amplify the Library’s message and work.
Cultivate practices of diversity, equity, and inclusion within the organization that serves the public and each other.
Additional Skills:
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Interact professionally with other employees, patrons, and suppliers.
Perform quality work within deadlines with or without direct supervision.
Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
Strong attention to details and strong organizational skills.
Excellent verbal and written skills.
Education & Experience Required:
Knowledge of automated library systems, reference & access services operations, databases, copyright law, and web development strongly preferred.
MLIS degree and previous library experience required.
Knowledge of Zoom, Google Meet, or other web-conferencing software or applications.
Google applications (Gmail, Meet, Drive, Docs, Sheets, Forms) and other various Google applications experience required.
Candidates must possess the ability to work both independently and in a fast-paced team environment with diverse patrons and coworkers.
Outstanding work ethic, strong commitment to customer-centered services and flexibility is critical.
Interest in library trends and emerging technologies, intermediate word processing and spreadsheet abilities, and comfort with technology and social media are imperative.
Experience presenting workshops is essential.
Excellent oral, written, and interpersonal communication skills are essential.
This position is:
Non-exempt due to salary requirements and is not part of the Union
Hours: 18 hours per week, nights and weekends required
Schedule:
Every week: Mon 9-3 and Fri 10-4
Alternating: Tues 12-6 with Sat 10-4
Hourly Rate: $27.47
Please submit cover letter and resume by May 24, 2024.
Posting Date: April 4, 2024 – position will be posted until filled
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Providence Public Library (PPL) is a 148-year-old nonprofit corporation providing free public library services through its rich and historic physical and digital collections, extensive information resources, thought-provoking exhibitions, impactful educational programs, and expert staff.
PPL is continually transforming and focused on providing equally transformative experiences for all Rhode Islanders. The Library is actively expanding our reach through critical statewide collaborations and serving as an open and supportive teaching and learning place where communities can connect, experience, create and achieve, whether in our physical or virtual realms.
To achieve our mission, the Library is strategically focused on serving Rhode Island families and early care providers, teens, downcity residents, learners seeking workforce development, and those pursuing creative and scholarly endeavors.
Website
Www.provlib.org
Human Resources / Job Listings
https://www.provlib.org/about-us/job-opportunities/
Email cover letter and resume to: HR@provlib.org
The Providence Public Library
ATTN: HR
150 Empire Street
Providence, RI 02903