Join our team at Ocean State Libraries! We need your entrepreneurial spirit, your dedication to libraries, and your enthusiasm for learning.
-- Responsibilities --
As a member of the Technology Team along with the Network Engineer, Systems Director, and Technology Coordinator, the incumbent supports the ILS and technology core services of OSL. Responsibilities include:
- Coordinates maintenance and support for the integrated library system and related products.
- Coordinates the member extranet and supports internal and external marketing and communications efforts.
- Delivers member training and support for OSL applications and technologies.
- Creates statistical reports for members.
- Actively participates in planning and delivery of ILS and technology special projects.
This position is non-exempt from the wage and overtime provisions of the Federal Fair Labor Standards Act. OSL full time staff work 37.5 hours per week and receive 4 weeks of vacation leave, 2 personal days, 13 sick days and 14 paid holidays each year.
OSL staff members receive a benefits package that includes health insurance, dental insurance, life insurance and a 403b plan via TIAA with employer matching.
Required
- Application support and maintenance experience.
- Experience with integrated library systems and related products.
- Experience supporting technology in a library, library consortium or nonprofit setting including desktop support.
- Experience installing equipment and software in member or customer sites.
- Customer Focus: Builds and maintains effective relationships with members, staff and other stakeholders.
- Consultative & Collaborative: Is a knowledgeable resource for others, willingly shares knowledge and offers expert advice. Actively enlists the participation of others and works collaboratively in the analysis of information and the development of possible solutions.
- Innovation and Problem Solving: Demonstrates a flexible style, is open and receptive to change. Generates new ideas and approaches in order to enhance the existing systems, process, services or effectiveness.
Preferred
- Technology training experience.
- Experience managing technology products and resources currently in use by OSL including the Koha ILS, Aspen Discovery, imaging systems for deployment, EnvisionWare PC and printer management systems, Dell computers and servers, and Office 365.
- Related technology education, training or certifications.
Ocean State Libraries (OSL) is a consortium of Rhode Island’s 48 public libraries, St. George’s School Library, and the Office of Library & Information Services. OSL coordinates a statewide library catalog of library materials, digital content, and future-ready technology services for its member libraries so they may better serve their patrons and communities. With a headquarters currently located in Warwick, Rhode Island, OSL staff work in the office, on site at member libraries, on site with consortium partners, and at home to deliver outstanding service to Rhode Island libraries.
Ten staff members support the consortium working closely as a team. OSL staff are:
- Dedicated and responsive to member needs.
- Knowledgeable about OSL products and services and about library technology trends.
- Entrepreneurial and innovative, working both independently and as a team to solve problems and to explore the future.
- Valued by their colleagues throughout the consortium.
Website
https://www.oslri.org
Ocean State Libraries welcomes applications from talented individuals of all backgrounds. Send a letter of interest, resume, and professional references to Stephen Spohn at sspohn@oslri.net.