About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
DPL is hiring a Full Time Teen Librarian.
In this position,you will serve the community through teen programming, reference, technology assistance, readers’ advisory, and front line customer service. You will foster curiosity through the exploration of recreational and educational resources for all audiences in multiple formats. You can expect to challenge inequity by creating welcoming spaces that foster belonging for all, and by providing technology resources and assistance. Additionally, as a DPL employee you will strengthen connections among staff and community by gathering together to discover creative ways to serve the community.
You’ll be expected to honor the public trust by providing the highest level of service and equitable access to reliable information resources on a variety of topics, including the full scope of library services. This position does not have any direct reports though it may occasionally entail being the person in charge or guiding other staff in the absence of management.
Your primary location will be Green Valley Ranch Branch Library, however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.
About Our Branch
The Green Valley Ranch Branch Library is a very busy community library that provides services to the Green Valley Ranch neighborhood of Denver. We are surrounded by several schools and see many children and families during after-school hours. We provide lots of opportunities for our community to engage with the library including our after school program, Plaza programming, and our very active Teen Advisory Board. Our team consists of highly dedicated staff who are supportive, friendly, and collaborative with a sense of humor.
Our ideal candidate has:
Knowledge of the core values of librarianship, including: intellectual freedom, privacy, democracy, diversity, sustainability, serving the public good, access to information for all, and library advocacy.
Lived experience within the Denver community and/or the community-building skills to build strong ties with the customers and organizations within it.
Skill in providing information to a vastly diverse audience, leading with cultural humility.
Ability to create and implement innovative services that sparks curiosity.
Experience with reference services, programming, trauma informed practices, and customer service.
A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
Experience developing, planning, promoting and implementing culturally inclusive and responsive programming for teens.
You will need knowledge of collection maintenance practices and a willingness to regularly audit and update branch or department’s collection for all audiences as well as create captivating displays.
The ideal candidate will be able to meet customers where they are with a compassionate and trauma informed lens in particular teens.
Ability to provide a high level of customer service while assisting in circulation tasks in a busy environment with consistent public exposure.
You will also need to be able to approach challenging situations with empathy, compassion and informed judgment while keeping in mind library use policies and safety of all customers and staff.
We ask that you be willing to take the library outside of its walls by performing outreach activities in the community.
MINIMUM QUALIFICATIONS:
Education requirement: Master's Degree in Library Science from an American Library Association accredited program.
Experience Requirement: One (1) year of experience solving problems and providing customer service to business or public clients.
Education/Experience Equivalency: No substitution of experience for education is permitted.
License/Certifications: None
Other info to know:
The schedule for this position is as follows: Tuesday - Saturday with at least one evening shift throughout the Full Time work week.
Please submit a resume along with your application.