LibraryJobline

Provide reference assistance to customers in the adult, computer, and provide technical tasks in support of Library functions. 

Principal Duties: 

• Assist library patrons at public desks in assigned department; interviews patrons by telephone or electronic media (e.g. email, chat, text or instant messaging) or in person responding to service requests. 

• Locate information in assigned area using electronic databases and resources, print library materials, the Internet, or other tools. • Recommend resources for purposes of education, information, or recreational reading. 

• Accompany patrons to the appropriate resources and instruct / assist patrons in the use of library resources both printed and computer based. 

• Assist patrons with their devices and technology including tablets, smart phones, laptops and personal computers for the purposes of accessing electronic library materials. 

• Provide software/hardware instruction and support to users with a wide variety of computer skill levels. 

• Oversee the work of lower-level staff and volunteers in area of assignment including assigning routine duties, providing instruction, and assisting in the Library’s training process. 

• Provide general administrative and technical support related to various Library functions and customer services. 

• Performs essential duties and additional tasks in a manner which enhances City Attributes. 

Working Environment: Work is done in a standard library environment, which includes exposure to dust. Work requires standing, walking, bending and stooping, use of hands to make repetitive grasping motions, light lifting of up to 15 pounds, pushing and pulling of book carts, and sufficient vision to clearly read book labels. May require climbing at least two steps on a ladder or step stool and reaching above shoulder level. Work requires repetitive motion to enter data on keyboard. Schedule requires availability on weekdays, evenings, and weekends. Work frequently involves confidentiality, reasoning, problem solving, and attention to detail. Qualifications: Any combination of education and experience equivalent to an Associate's Degree from an accredited college or university and two or more years of clerical and/or technical experience in a public library or area related to specific assignment. 

Special Qualifications: Performance at this level requires advanced customer service skills, knowledge of library operations, and sufficient knowledge to provide competent reference assistance. We’re committed to building a team that reflects the diversity of the communities we serve. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications, and encourages all candidates to apply and help us achieve our goal of creating an inclusive and equitable workplace. Selection The selection process will include complete job description review, personal interview, background investigation, criminal background check, and substance screening.

Benefits required by law are included such as Jury & Witness Duty, Sick Leave, FMLA, Social Security, and Medicare. Additional benefits include Bereavement Leave and Employee Assistance Program.

Longmont, Colorado, located in Boulder County, has 22 square miles, over 300 days of sunshine, and a spectacular view of the Rocky Mountains. Longmont sits at an elevation of 4,979 feet above sea level. With over 1,500 acres of parks and open space, Longmont is perfect for outdoor enthusiasts. Longmont also is home to several high-tech companies and a vibrant craft beer and restaurant scene. It is conveniently located 37 miles from Denver, 16 miles from Boulder, and 30 miles from the scenic Trail Ridge Road. Longmont was named one of the Top 100 Best Places to Live in the United States twice - once in 2006 and again in 2008. The Top 100 Best Places to Live as designated by Money Magazine, searches for small livable cities that had the best possible blend of good jobs, low crime, quality schools, plenty of open space, rational home prices and lots to do.

External Job Ad
https://mss.longmontcolorado.gov/ess/EmploymentOpportunities/

City of Longmont Human Resouces: 303-651-8609.