LibraryJobline

Nature of Work: As a member of the University Libraries' Computer Systems Technology Support Team, this position provides primary computer support for the University Libraries' 180 faculty and staff by managing the Libraries' internal technology support help desk; responding to requests for support; and troubleshooting and diagnosing problems with hardware, operating system, application, network connections. Also hires, trains, and supervises student assistants for help desk. In addition, this position assists other team members in configuring, deploying, and maintaining new hardware and software for the Libraries' faculty and staff as well as 300 public workstations. Responds to emergency outages of the Libraries' critical systems. Please read all information: Help Desk Lead - IT TECHNICIAN II H2I2TX POSTING 801598 for position #107791 Paygrade H83 ($3568 - $5148) Minimum Requirements: Graduation from an accredited college or university with an associate’s degree in Computer Science, Information Technology, or related field AND two years of experience in a help desk or end user support along with experience with MS-Office software. Highly Desirable: The ideal candidate will have experience with MS-Windows Active Directory and familiarity with Ghost imaging software as well as enterprise anti-virus and patch management applications. Substitution: A combination of work experience in IT help desk or end user support, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the associate’s degree. A bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or related field may substitute for the required education and experience. Please Note: If education is used to meet the minimum requirements, you must submit a transcript copy by the closing date. Exam Schedule: Applicants will be notified of the time, date, place, and type of examination required. Thank you for your interest in employment at the University of Colorado at Boulder. CU-Boulder is one of the premier institutions of higher education in the nation, and we seek to employ people who are willing to help us achieve our goal of offering a high quality educational experience. As one of the largest employers in Boulder County, CU-Boulder can offer you a wide variety of full- and part-time career options. We also have one of the most beautiful campuses in the nation, surrounded by many recreational opportunities. CU-Boulder actively supports personal and professional development of employees and is committed to diversity and equality in education and employment.

NOTE: All applicants must be current residents of the State of Colorado to apply for State Classified Positions. Online Applications Only. Please visit our website for more opportunities at: www.jobsatcu.com