Description
Under general supervision, to perform professional library work related to electronic resources and technology.
Typical Tasks
- Administers the public and staff web services, including the library's website and social media as well as the staff resources, including the intranet, shared virtual collaboration spaces, etc.;
- Implements time-sensitive updates to website information;
- Designs and/or participates in the design of web pages and performs layout work, linking, and all other tasks required to create, develop, and expand web pages and services;
- Provides a simplified means for library staff to place content into the web environment with minimum effort and training;
- Provides staff training on web services and web-based subscription services;
- Participates in the design and maintenance of the public access catalog;
- Works with vendors to configure and troubleshoot virtual services;
- Participates in the maintenance of the RPA (Remote Patron Authentication) system;
- Identifies, develops, and implements technology-related public equipment, initiatives, programs, and services;
- Keeps informed of new developments in information technology;
- Evaluates selected software and hardware products and assesses their feasibility;
- Participates in evaluating current electronic collections and platforms, such as databases and ebooks, and selecting and deselecting electronic materials;
- Answers reference questions, both in person and via interactive web-based reference interface and webmaster email;
- Answers questions from the public and staff regarding functionality of the web environment;
- Participates in developing or modifying procedures;
- Develops and presents statistical reports on use of electronic resources and the web environment;
- Works closely and effectively with technical services staff, systems office staff, and the Graphic Designer;
- Participates in professional organizations and attends workshops and meetings;
- May be assigned as a Disaster Service Worker, as required;
- Performs other related duties as required.
Employment Standards
Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are attained through possession of a Master's Degree in Library Science or its recognized equivalent from a library school accredited by the American Library Association,
and
One (1) year of professional library experience related to electronic resources and technology.
Special Requirements
- Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver’s license prior to appointment and the ability to qualify for and maintain a County driver authorization.
Knowledge of:
- Web design;
- Current web-related programming languages;
- Common office software applications such as email, word processing and internet browsers;
- Library tools, methods and procedures;
- Integrated library systems;
- Classification and cataloging systems and principles;
- Principles and procedures of reference;
- Principles and techniques of online services selection and evaluation to establish balanced online library collections;
- Effective training techniques;
- Digital devices, such as personal computers, laptops, tablets, smartphones, and eBook readers used by patrons to access library services;
- Library services, programs, and policies that serve the community.
Ability to:
- Establish effective and tactful oral communications in English to serve a wide variety of individuals;
- Advise and instruct patrons and staff in the use of library electronic resources;
- Analyze community needs and make recommendations to meet those needs;
- Write effectively in English;
- Establish and maintain effective working relationships with those contacted in the course of work;
- Reason logically to define problems, collect and process data, and reach valid conclusions;
- Plan and develop events and trainings.